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Frequently Asked Questions (FAQs)

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dO YOU HAVE ANY QUESTIONS?

WE HAVE THE ANSWERS

Q What is CSPRM?

A CSPRM stands for Civil Servants Pension Redress Movement. CSPRM is an NPO organization and Movement fighting on behalf of members.

 

Q What is a NPO?

A “A Non-Profit Organization (NPO) is a legal entity established for public benefit purposes, rather than for generating profit for its members.”

 

Q Do I qualify to become a CSPRM member?

A CSPRM is for all government workers that were discriminated against between 1961 – September 1998.

 

Q How do I apply to become a member of CSPRM?

A Complete the online form on our website www.csprm.org.za. Click on Become a Member for our different membership forms.

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Q Should I complete an online form or the hard copy form?

A The online form is the quicker and easier way to become a member. The hard copy form will take more time to be uploaded.

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Q What is the SA - Associated Membership?

A The SA - Associated Membership is our membership form for our deceased members.

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Q What is the NAM - Membership

A The NAM - Membership is the membership form for our Namibian members.

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Q Why do I need to pay to become a member?

A “To support the organization's operations and activities. These fees contribute to the NPO's overall revenue, which is then used to further its stated goals and fulfill its mission.”

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Q What is the membership fee?

A There is a once off registration of R50.

Membership fee payment options:

Monthly - R20

Quarterly - R60

Half-yearly - R120

Yearly - R240

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Q Should I make a payment before I complete a membership form?

A No. First complete the online form to become a member before making payments.

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Q To whom do I send the hard copy form to?

A Send it to our membership.admin@csprm.org.za email.

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Q What is the “Branch of which I belong to” on the membership form?

A The Branch is the province or city you're from for example Western Cape or Cape Town Belhar.

 

Q The online form only allows for a debit order; can I still complete it if I want to make a direct payment instead?

A Yes. Put an “x” under the debit order details.

 

Q What are the banking details of CSPRM for a direct payment?

A CSPRM BANKING DETAILS

Account Name: CSPRM

Bank: Nedbank

Branch: Somerset West

Account Type: Business PAYU

Account Number: 1194290639

Reference: Your Name, Surname and telephone no. (no spaces when you reference otherwise there will not be enough space e.g. MEGANKHAYOU0728252620)

 

Q How long does the online form take to process once submitted?

A The online form takes about a month to process and for Head Office to receive the updated list.

 

Q I have completed the online form, what is the next step?

A Contact your Branch Chairperson to be added to a WhatsApp group. If you don't know who your Branch is, please contact Head Office to assist.

 

Q When will I receive my membership card?

A Membership cards are printed in batches for all the different provinces, branches and regions. The cards will be posted on the specific WhatsApp group for collection.

 

Q Do I need to complete a membership form before the Spreadsheet?

A Yes. First become a member of CSPRM before sending information for the Spreadsheet.

 

Q What is the Spreadsheet?

A The Spreadsheet is the Excel Sheet your Branch Chairperson will complete on your behalf after you have completed your membership form.

Who do I send the information of the Spreadsheet to?

To your Branch Chairperson or to membership.admin@csprm.org.za

 

Q What information is needed for the Spreadsheet?

A Name and Surname, ID Pension number, Persal number, Department, Start and exit date

 

Q Who is the Spreadsheet for?

A The information for the Spreadsheet is what Parliament is requesting from our members.

 

Q If I am registered with my Branch, am I automatically registered with CSPRM as a member?

A No. First complete the online form to be a member before registering with a Branch.

 

Q How do I stay updated with news of CSPRM?

A Our main form of Communication and Updates on the process are sent on the CSPRM WhatsApp groups. Contact your Branch Chairperson or Head Office to add you to a CSPRM WhatsApp group.

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Q Where can I get more info regarding the organization

A You may visit  Civil Servants Pension Redress Movement Facebook page

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Q What do I do If an incorrect amount was debited from my bank account?

A Contact our office staff to fix the problem before doing a reversal, as the bank will charge you and and CSPRM.

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